If you’re looking to return or exchange your order we’re here to help! We offer free returns or exchanges within 7 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
We accept return if product is broken or misorder only. We just replace piece to piece we don’t refund for items.
Please note the following exceptions to our return and exchange policy:
1. Customers are requested and strongly advised to make a video at the time of opening the packet / parcel received from the delivery person , to address any incorrect / missing items / other issues.
2. Exchange can be done if customer wants to change the size of the product or design of the product only once per order and in this case customer.
3. Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear, use or wash.
Product(s) is/are not custom altered
4. We will provide a reverse pickup facility to the customer. In case, we are not able to provide a reverse pickup facility to the customer , then the customer will have to send the parcel back to us and no Return Fee shall be deducted in such case.
5. Please note that reverse parcel takes anywhere from 3-20 days after pickup to reach us. The refund will be processed ONLY after we receive the customer’s parcel back (a maximum 20 days after pickup) and product(s) pass(es) the quality check.
6. Refund to Account – Refund requested in the ‘ UPI / Paytm / Google pay wallet used for placing the order. For COD orders, one may provide an account number on the return form.
7. In case, the customer does not accept the COD order after shipment, such customers will not be able to place the COD order on our website in the future. In some genuine cases, we might not place the customer in the NO COD list.
Call us @ +91-9352235132 to arrange pickup at same location.
Delivery Time
We ship in 7-8 working days, delivery depend on distance.
We are Jaipur based!
ADDRESS:
Basement Narsingh Vihar, plot-9, Benar Rd, Shankar Vihar Extension, Jamna Puri, Jaipur, Rajasthan 302012